ZDigitizing Privacy Policy

Thank you for choosing ZDigitizing! Customer trust is the foundation of our business. We enforce strict security measures to protect your privacy and intellectual properties. We are committed to maintaining a secure environment for your business transactions and embroidery files. 

How Do We Secure Your Data?

Your security is non-negotiable. Our website is equipped with advanced SSL (Secure Socket Layer) certificates which establish a fully encrypted link between your browser and our website server. Every piece of data, including your personal details, account credentials, communication, and digital files, remains entirely private and secure. 

Do we collect card details or any sensitive financial data?

No! We never collect or store your call details in our database. All payment processing is handled externally through end-to-end encrypted payment systems. We offer multiple secure check out methods, including Credit/Debit Card (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. 

What information do we collect?

We only gather essential information required to fulfill your order, such as:

  • Your info: Name and email address for communication and file delivery.
  • Project details: Custom design dimensions, design instructions for digitizing or vector conversions.

How do we use your information?

We use your data to deliver seamless service and maintain professional standards:

  • Digitizing or vector art orders and ensuring accurate delivery.
  • To send you order confirmation, quality assurance update, and invoices.
  • To personalize your experience and optimize our customer support operations.
  • To share exclusive custom offers, free embroidery designs, and seasonal newsletter (You can subscribe at any time via the link in our email).

How do we use cookies?

We use necessary cookies to enhance your browsing experience and analyse site traffic. You can control Kutty preferences via browser controls. Disabling cookies will not stop you from successfully placing digitizing or vector orders. 

What privacy laws and regulations do we follow?

To protect our clients, we strictly follow these privacy laws:

  • GDPR: Give you the right to access, edit, and completely remove your account and design history from our database 
  • CCPA: Guarantee that your personal details and custom designs are never sold or shared with external customers.  
  • COPPA: Ensure our platform remains business-focused. We do not save data from anyone under 13 years old. 

Note: ZDigitizing reserves the right to modify this privacy statement periodically to reflect changes in regulatory compliance or operational workflows. Any changes made will be immediately visible on this page. We encourage users to check the space frequently to stay informed.